Each successful download is a separate payment. Previews are free so you can iterate until the readout is green on the checks that matter to your preset.

Is this legal advice?

No — it is practical photography and file-prep guidance. Always follow your issuer’s published checklist.

UploadPhoto.org

Passport photo rejected — what to do next

Rejections cluster around a handful of issues: background not plain, head too large or small, heavy shadows, compression artifacts, or the wrong aspect ratio. Read the portal’s error if provided, then retake with the tips below and run the new file through our preset readout before paying again.

If the message mentions file size, re-export at the listed dimensions before squeezing KB.
If the message mentions background, re-shoot against a blank wall with softer light.
If the message mentions eyes or mouth, ensure a neutral expression and remove glare-heavy glasses when rules require.

FAQ

Will I pay twice?: Each successful download is a separate payment. Previews are free so you can iterate until the readout is green on the checks that matter to your preset.
Is this legal advice?: No — it is practical photography and file-prep guidance. Always follow your issuer’s published checklist.

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